RETURN POLICY

All Sales Are Final
Hoagie Dom is a small Italian American owned business, and all my products are made in limited quantities with care and love. As a result, I am not able to offer returns, exchanges, or refunds.

If there’s an issue with your order, though, I’ll try to make it right. Please don’t hesitate to contact me at hoagiedom@gmail.com

Thank you for allowing me the opportunity to serve you my Italian American Specialties.

NEED TO CHAT? Email me at: hoagiedom@gmail.com

TERMS OF SERVICE

Effective Date: July 12, 2025

Terms of Service for Hoagie Dom LLC ("we," "our," or "us"). By accessing or using our website, products, or services ("Services"), you agree to these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms
By using our Services, you affirm that you are at least 18 years old or have the legal capacity to enter into these Terms. If you do not agree with any part of these Terms, do not use our Services.

2. Modifications to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Services after changes are made constitutes your acceptance of the revised Terms.

3. Use of Services

3.1 Eligibility
You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations.

3.2 Restrictions
You agree not to:
- Use the Services for any unauthorized or illegal purposes.
- Disrupt or interfere with the operation or security of the Services.
- Reverse engineer, decompile, or disassemble any aspect of the Services.

Responsibility for Safe Use: By purchasing anything from my online store, you acknowledge and accept responsibility for ensuring any product is safely and securely used.

Disclaimer: Hoagie Dom, LLC is not responsible for any injury, loss, or damage resulting from improper handling, use, or storage of the products. Users should always exercise caution when eating food or wearing clothes.

3.3 Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. Intellectual Property
All content, trademarks, and intellectual property related to the Services are owned by Hoagie Dom LLC or licensed to us. You may not use our intellectual property without prior written consent.

5. Payment and Refunds

5.1 Payment Terms
If you purchase any services, you agree to provide accurate payment information and authorize us to charge your payment method.

5.2 Refund Policy
Refunds are subject to our Refund Policy. Contact us at hoagiedom@gmail.com for more details.

6. Limitation of Liability
To the maximum extent permitted by law, Hoagie Dom LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our total liability for any claims under these Terms is limited to the amount paid by you for the Services.

7. Indemnification
You agree to indemnify and hold harmless Hoagie Dom LLC, its affiliates, and employees from any claims, losses, or damages arising out of your use of the Services or violation of these Terms.

8. Termination
We reserve the right to suspend or terminate your access to the Services at our discretion, without prior notice, for conduct that violates these Terms or is otherwise harmful to us or other users.

9. Governing Law
These Terms are governed by the laws of Pennsylvania, USA, without regard to its conflict of laws principles. Any disputes arising under these Terms will be resolved in the courts located in Pennsylvania, USA.

10. Dispute Resolution
In the event of a dispute, you agree to first attempt to resolve it informally by contacting us at hoagiedom@gmail.com.

11. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12. Use of Materials on our Platform
We strive to present our products with the utmost accuracy and clarity across our platforms. While we make every effort to ensure that the images and descriptions of our products accurately reflect their true colors, design, and craftsmanship, slight variations may occur due to technical factors such as monitor settings, lighting, or device configurations. As a result, what you see on your screen may differ slightly from the actual product. We kindly ask you to consider these possible differences when making a purchase. Hoagie Dom LLC, cannot be held responsible for any discrepancies between the product images displayed on our platforms and the final product you receive.

13. Copyright Notice

All content on this website, including but not limited to text, images, logos, graphics, videos, and software, is the property of Hoagie Dom LLC or its licensors and is protected by copyright laws. Unauthorized use, reproduction, or distribution of any material from this site is prohibited without express written permission from Hoagie Dom LLC.

Product Copyright:
All products and services provided by Hoagie Dom LLC. are protected by copyright law. The design, content, and all related intellectual property rights for these products are owned by Hoagie Dom LLC unless otherwise specified.

14. Contact Information
If you have any questions about these Terms, please contact us at: hoagiedom@gmail.com

PRIVACY POLICY

Effective Date: July 12, 2025

Hoagie Dom LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and other offerings.

1. Information We Collect
We may collect the following types of information:

1.1 Personal Information
Information you provide directly to us, such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party services)

1.2 Automatically Collected Information
Information collected when you use our services, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our site
- Cookies and similar technologies (see "Cookies and Tracking Technologies" below)

1.3 Third-Party Information
We may collect information from third-party sources, such as:
- Social media platforms
- Analytics providers

2. How We Use Your Information
We use the information we collect for purposes such as:
- Providing and improving our services
- Processing transactions and fulfilling orders
- Communicating with you, including sending updates and promotional materials
- Personalizing your experience
- Ensuring security and preventing fraud
- Complying with legal obligations

3. Sharing Your Information
We do not sell your personal information. We may share your information in the following situations:

3.1 Service Providers
With trusted third-party vendors who help us operate our business, such as payment processors and delivery services.

3.2 Legal Requirements
When required by law or to protect our rights, privacy, safety, or property.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, such as:
- Remembering your preferences
- Analyzing site performance
You can manage cookies through your browser settings or opt out of certain tracking.

5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

6. Data Security
We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Request correction or deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us at hoagiedom@gmail.com

8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Children's Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact me at hoagiedom@gmail.com